Post Detail

CRM Service Functional Consultant 

Infinite Solutions is looking for a Microsoft CRM Service Functional Consultants, that will be responsible for business analyzes, design, configuration and implementation of CRM solutions, and will also work as an integral part of the IT Consulting and Development team to produce the best possible solution to support the customer’s requirements.  

What you will be doing: 

  • Business process and customer requirements analysis  
  • Designing, configuring, and implementing CRM solutions  
  • Consulting our clients on business process implementation  
  • Preparing project and user documentation  
  • Testing the system according to user requirements and project documentation  
  • Training users  
  • Providing user support  

Desired Skills & Experience  

Mandatory Competency Requirements: 

  • University degree in Computer Science, Business Information Systems or a related discipline; 
  • Professional experience of at least several years as CRM Consultant (preferably 2 years Microsoft Dynamics CRM/D365 CE) with references (contact person and phone number or e-mail)  
  • Excellent knowledge of English  
  • Diplomas and certificates are considered as an advantage  
  • Ability to work independently and in the team, communication with customers, diagnostics and troubleshooting, work standards, the ability to manage their time and tasks  

Infinite Solutions offers: 

  • Dynamic and attractive job with opportunity for continuous professional development,  
  • Working with Partners and Customers from foreign countries,  
  • Competitive salary,  
  • Work at prestigious local and international projects,  
  • Regular social events,  
  • Pleasant working environment full of great people and  
  • Open door policy to all levels of management 


Please send your applications with your English CV in PDF format no later than 17th of March 2024, or apply using the application form from here.

Only the most suitable candidates will be interviewed

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    Skopje (Hybrid)

    Employment Type


    Date posted

    February 27, 2024

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